This Privacy Policy outlines how Farmtecgreens (“we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information of individuals who visit our website, engage with us through social media platforms, purchase our microgreen multi-mineral supplements, or interact with us in any other manner (collectively, “Users” or “you”). This policy is crafted in compliance with South African regulations and specifically governs the processing of personal information by Farmtecgreens.

1. Information We Collect
1.1. Information You Provide: This includes information shared when you visit our website, place an order, subscribe to our newsletter, participate in competitions or giveaways, contact us for support, or interact with us on social media. Information collected may include your name, email address, postal address, telephone number, payment details, and other details you voluntarily provide.
1.2. **Automatically Collected Information:** When you access our website or interact with us on social media platforms, we automatically gather information related to your device and how you use our site, such as IP address, browser type, operating system, referring URLs, pages visited, and the times of your visits.
1.3. **Social Media Information:** We collect data from your social media profiles and the content you provide during your interactions with us on these platforms.

2. Use of Information
2.1. **Providing and Improving Services:** We process your information to fulfil orders, deliver products, enhance our offerings, and personalise your experience.
2.2. Communication: We utilise your contact information to respond to enquiries, provide customer support, send updates, and inform you about new products or services.
2.3. Marketing and Advertising: With your consent, we may use your information to market new products and services or send promotional materials. You have the right to opt out at any time.
2.4. ompetitions and Giveaways:Information collected through competitions is used to administer these events, notify winners, and distribute prizes.
2.5. Analytics and Research: We analyse user data to monitor trends, improve website functionality, and enhance service performance.
2.6. Legal Compliance: We may disclose your information as required by law and to protect our legal rights, property, or safety.

3. Information Sharing
3.1. Service Providers: Third-party providers involved in processing your transactions or managing our services have access to your information only to perform these tasks on our behalf and are obligated to maintain your information’s confidentiality.
3.2. Business Partners and Affiliates: With your permission, we might share your data with our partners or affiliates for further marketing.
3.3. Social Media Platforms: Interaction on social media may subject your data to their respective privacy policies.
3.4. Legal Requirements: We disclose personal data when legally required or when necessary to protect our rights.

4. Data Security and Protection: We implement rigorous security measures to protect your personal information, including encryption, firewalls, and SSL technology. We also ensure that data is accessed only by authorised personnel and that our storage practices are secure.

5. Your Rights and Choices
5.1. Access and Updates: You can review, correct, or update your personal information at any time.
5.2. Opt-Out: Opt-out options are provided in all marketing communications.
5.3. Cookies and Tracking Technologies: You can control cookies and tracking settings via your browser, but disabling them may affect the functionality of our site.

6. Children’s Privacy
Our services are not targeted to children under 16, and we do not knowingly collect their data without consent.

7. Cookie/Tracking Technology
Our site uses cookies to enhance user experience and gather usage data, which may be shared with third parties.

8. Changes to this Privacy Policy
We reserve the right to modify this policy. Any changes will be posted on our website and communicated as necessary.

9. Contact Information
For any questions or concerns about our privacy practices, please contact us via: Email: info@farmtecgreens.com

10. Governing Law:
This policy is governed by South African law, particularly the Protection of Personal Information Act (POPIA). This Privacy Policy ensures that Farmtecgreens remains transparent in our handling of your personal data while complying with our legal obligations and respecting your privacy.